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<h2 class="landing-block-title g-mb-30 text-center">Frequently Asked Questions</h2>
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What is Sites & stores?
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Website builder.<br>
Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.<br>
Online store.<br>
Create and publish your online store. Keep track of your sales, manage stock, and accept payments.<br>
SEO-ready.<br>
Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
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What is Communications?
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HD video calls & conferences.<br>
Create conferences for up to 48 participants, talk without any time limit, record your calls, and change backgrounds.<br>
Chats.<br>
Private and group chats - a quick and easy way to discuss ideas and share files.<br>
Worktime tracking.<br>
Your team can start/pause/finish their working day using an online time clock built into Bitrix24.
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What is CRM?
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Lead acquisition.<br>
Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.<br>
Lead management.<br>
Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.<br>
Sales automation.<br>
Dozens of sales and marketing automation rules and triggers to save you time and money.
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What is Contact center?
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Telephony.<br>
Set up your own call center with smart routing and call tracking).<br>
Live chat.<br>
Plenty of advanced settings, including customizable chatbots, canned replies, and more.<br>
Contact forms.<br>
Customizable contact, feedback and callback request forms for your website.
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What is Tasks & projects?
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Workload management.<br>
Monitor the project activity, receive work reports, and distribute workload more evenly.<br>
Task templates & automation.<br>
Save time on recurring tasks by automating them.<br>
Visual project management.<br>
Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.
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