Iinet new modem They once sent me a new modem and I returned mine, so it could be fixed, but when i went to ask again, they said No, why? again, meaning my modem has I've only been with IINET for 12 months. If you wish to use your iiNet nbn Phone service, plug a compatible handset into the green Phone port Get your nbn ® Fibre upgrade. Visit our Network Status page to see any known issues in your area that may be affecting your connection. If you are buying a new modem you should make sure it can support ADSL2/2+ since this will be coming out very soon. Whirlpool. Check your address on nbn®'s Network status and outages page or visit our Network Status page to see if there are any known issues in your area. Skip to main content Site links. Skip to main content Site links Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; Flashes while a new USB device is booting up, or data is being transferred. Skip to main content. 4GHz and 5GHz settings, and your devices will not automatically switch between the 5GHz/2. Note: If you have an old modem that you don't want to keep, please consider eWaste recycling facilities that may be offered by your local council. If the 5G light is off or indicates a low signal, move your modem to another location, ideally near a window and away from direct sunlight. Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; My internet is offline; My internet is dropping out; Wireless. High-Speed NBN Modem with 4G connection backup. ; Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button. iiNet will be your new home of great-value internet and mobile plans with award-winning service. TP-Link VR1600v. It's best to get the ball rolling at least 2-3 weeks before your moving date. Visit the StarTrack website. Mesh networking solutions, where several devices broadcast WiFi throughout a premises, are Save $10 per month for the first 6 months on iiNet's Home Wireless Broadband plans. Do I need to buy a new modem to sign up to iiNet? The settings required to configure your iiNet broadband service. Note: If you have a third party modem, please check Something I should have mentioned in the post is that iiNet gave me a generic TP-Link modem router in original box, with a sticker with the serial number and Mac address which has "NiiNnet" at the end. If your modem isn't from iiNet , you should be able to find help on the manufacturer's website. 99/month for the first 6 months, with unlimited data, a high-speed modem included, and no lock-in contract. Setup guides for a select number of third party modems are available on iiHelp. Follow our basic WiFI settings guide for iiNet modems. I run a BnB separate from my house & do appreciate the 4G cellular backup if it will work. These easy, step-by-step guides will get you sorted in no time. iiHelp Navigation. Enjoy unlimited data with iiNet's Fibre to the Home (FTTH) plans. 95. Due to a number of factors, Make sure the Ethernet cable between your NTU and modem is plugged in securely, and restart your NTU. iiNet plans come with a variety of data options, all which vary depending on your connection type. New modem. If you receive a new modem (RRP $612) with your order, you’ll pay $0/mth when you stay connected over 36 months. Please note: Relocation work that requires a technician to visit your address cannot commence until you The modem has to support high speed connections, but I'm not sure whether or not I need an ADSL2 modem (how much does the price differ?). 4GHz and 5GHz WiFi networks. Login to the TG-1 Modem, and go to "WAN services", where the port forwarding is. Archive View Return to standard view. With the aim of futureproofing more homes, nbn co ltd. Iinet is sending a new router free of charge. Please click the links below to view setup guides: ASUS DSL AC68U; ASUS RT-AC68U Note: If you have an iiNet Huawei 532d modem, the default WiFi password will change to "a1b2c3d4e5" after factory resetting. ; Once repositioned, press the TEST button on the back of the modem to check the network. 4GHz. As defined by nbn® (or iiNet where applicable) New Development Charge As of 1st April 2016, Setting up common non-iiNet supplied modems on nbn FTTC. Connect the power cables from your modem's Power Port to an electrical outlet. Tal Waterhouse iiNet / Vodafone / TPG. You may have received a notice about moving to a new plan for your iiNet service. Troubleshooting ULTRA Cable for Dropouts. If you cancel the service earlier than 24 months, a fee applies (2) for all other modems, including new modems that are issued to you under your Plan – if your plan is cancelled or withdrawn within 24 months of connecting, you must return the modem within 21 days of your Plan being cancelled or withdrawn. It is TP-Link VX220G2v modem/router, and replaces the old TP-Link VR1600 modem/router. Residential; Business; Customers; Sales : 13 19 17. I notice one difference between the old and the new modems. I am on NBN FTTN. What is the 5G Home Broadband Modem Non-return fee? If you receive a new modem (RRP $612) with your order, you’ll pay $0/mth when you stay connected over 36 months. I've thought about buying a new modem but then I can't use iinets phone service as far as I'm aware as it's locked to their This page will provide information about the iiNet nbn Seniors Card plan, which is closed to new customers and cannot be added as an additional service. iiNet Cable comes with unlimited data, and no excess usage charges or shaping Discount available to approved new iiNet Ultra Cable connections (‘Eligible Customers’) signing up to the iiNet Ultra Cable Broadband Plans (‘Eligible IINET included the 4G back up, Ok So you have the iiNet service? The interface is the PPPoe 2_3 interface that I have to delete to get the 4G sim to operate. iiNet | iiHelp Customer Support Guides Skip to main content Hi guys, Before I give up and start looking switching providers after >10 years of pretty good service with iiNet I was hoping someone might have any ideas o. covers the pro-rated cost of the iiNet Broadband Modem. last updated – posted 2022-Mar-17, 10:23 am AEST posted 2022-Mar-17, 10:23 am AEST User #109174 1172 posts. ; Make sure the electrical outlet for your modem is on, and press the modem's Power button. iiNet has one modem that it offers its customers, but customers have the option to bring their own modem if they don't want or need a new one. Note: WiFi devices connected via WPS or Guest WiFi (an optional feature in some modems) are not able to access the modem's default gateway. As soon as it arrives (within 2-5 business days) simply plug it in and you'll be able to get online. iiNet Ultra is not the same as iiNet nbn. My plan is to get a new modem from iinet whatever model that is currently th. This offer is available until withdrawn. Skip to main content Residential New connections only. Webmail; Toolbox; iiHelp. Since we moved to another ISP, we have no issue using the exact BYO modem as with iiNet, The $0 Fibre Upgrade Offer allows eligible existing and new residential nbn ® customers to upgrade to nbn ® Fibre to the Premises (FTTP) You can choose to use a iiNet-supplied nbn ® modem for $0 when you stay connected to your nbn ® service for 24 months. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 6 months. Please click the links below to view setup guides: ASUS DSL AC68U; ASUS RT-AC68U With VDSL2 you will be supplied an iiNet modem (which is Wi-Fi and VoIP enabled). weigenmann. Super-Man writes edit: iinet modem details. You can contact us on 13 22 58 or via email to support@iinet. Sign up today. 4GHz WiFi networks depending on Might as well use that new modem as Wireless Access Point. ; If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. pl/RgABh6. Quick links. Check your eligibility How to set up your modem for 5G Home Broadband. posted 2023-Apr-24, 2:47 pm AEST ref: whrl. T&Capply. 10 This warranty is given by iiNet Limited (ACN 068 628 937) of 1/502 Hay Street, Subiaco, WA, 6008. Make sure the electrical outlet for your Easy, step-by-step setup and troubleshooting guides for all your iiNet services, plus how to manage your iiNet account in Toolbox. Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; My internet is offline; My internet is dropping out; FTTB/N. Select. I am good connecting to the Orbi until the point where the Orbi needs to connect to the internet. (2) for all other modems, including new modems that are issued to you under your Plan – if your plan is cancelled or withdrawn within 36 months of connecting, you must return the modem within 21 days of your Plan being cancelled or withdrawn. If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. If the light stays off, try a new Ethernet cable. Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband. I received the modem from iinet (it even has the logo emblazoned on it) 1. Do I need to ring iiNet to get them to provision the connection? the cable network only allows one modem to be registered at the time on your account. All about your quota. From $49. That said, the email that was sent out when you organized the new modem should have included a phone number to call to bypass the general help desk questions. 99/mth. menu Whirlpool Go to navigation. 1. At the moment I am getting the unbelievable fast speed of speed of 0. Further information: With Cable you will be supplied an iiNet modem (which is Wi-Fi and VoIP enabled). Note: If you have an old nbn modem that you don't want to keep, please consider eWaste recycling facilities that may be offered by your local council. posted 2023-Apr-24, 2:47 pm AEST O. Get great deals on home broadband and mobile plans with iiNet. Is it worth keeping the original modem and just get a router so if you were getting new hardware, get an all in one unit, cheaper etc, then yours can be a backup/ test modem. ’s fibre upgrade initiative lets nbn ® users connect more devices and enjoy faster internet speeds for work and play. If you receive a new modem (RRP $192) with your order, you’ll pay$0/mth when you stay connected over 36 months. Modems/Routers. The results will give you an estimated delivery timeframe. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket. Here’s what you need to do for a smooth move with iiNet: Contact iiNet Support : For iinet moving contact support, call the iiNet customer service or use live chat through your account. Thanks Super-Man. On the new modem web interface, the network map, the Phone area has a table, Completely new to any of this, been researching for a while and cant seem to find any guide. 1 in your browser. Enjoy easy wireless internet today. If you stay Installation of new equipment inside, such as a connection box or wall outlet. Well, you shouldn't have to play around if the service is integrated by iiNet. I found it hard to get tech support from iiNet setting it up both times, it seemed susceptible to over-heating, also the wifi distance wasn’t great and we could never use wifi reliably from one end of the house. Quick links Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; My internet is offline; My internet Once your hardware has been dispatched, you’ll receive an email and/or SMS with a tracking number. By now you’ve used the Quick Installation Guide to connect your modem to a computer and the Internet. Is anyone getting decent speeds on the FTTN 100 plan with iiNet using the TG-1 modem/router? Hi Merrillie. First, ensure you have: A message from us advising you to plug in your nbn FTTC equipment. Access guides for setting up common BYO modems on iiNet nbn FTTB/N. Explore our latest offers on nbn®, 4G, and 5G services. Factory reset modem; Change modem password TG-1 Broadband Gateway. All our new 5G Home Broadband customers will get this modem included with their plan. Support: 13 22 58. 99/mth for 6 months. Once you know the date(s) you’ll be moving out of your current address and into the new one, please lodge a relocation in Toolbox or call us on 1300 541 714. Important: Make sure the cable is connected securely at both ends, as a lose connection can affect your internet performance. last updated – posted 2011-Jul-16, 5:11 pm AEST posted Locate your iiNet Cable modem and ensure that it's connected correctly. Set up iiNet modem; Set up non iiNet used to offer modem support for Dlink, now they just refuse to. Payments & Try logging in here (opens in a new window)). Also I needed a new modem as my old TPG one died. Connect the power cable from your modem's Power port to an electrical outlet. Here are the available plans: Which new iiNet modem should I go for? Archive View Return to standard view. If you need to move house, please contact us so we can check coverage at your new address. Get great value and high-speed fibre internet. au if you have any questions regarding this warranty. • The Ethernet cable is plugged in correctly into both your modem and computer. TL Same provider, same plan, same modem – I expected it to just work! I even tried two other modems I had: the original iiNet Technicolor modem and an ASUS DSL-AC68U. ISP Representative reference: whrl. 2. Note: If Band Steering is turned OFF, you will see separate 2. For example, identified by nbn® as being within the site boundary of a new development. When to contact us about moving house. You may choose to use your own modem, or to purchase a new iiHelp has everything you need to know about setting up your iiNet Service, troubleshooting issues and managing your account. $10 hardware delivery fee applies for iiNet-supplied hardware. I am with iiNet and are using the TG-1 modem. I'm trying to do same, but was expecting the new cable modem to have a bridge mode or IP passthough setting – which I cant find. Follow the instructions below or watch the video to set up your TP-Link VR1600v on nbn FTTC. If your WiFi network isn't showing up on your device, or you have a custom WiFi password that you've forgotten, follow this guide to check your basic WiFi settings on modems supplied by iiNet. Accounts & Billing. 1 You must notify us of the fault with your equipment within the applicable Warranty Connect a device to your TP-Link via WiFi or Ethernet cable and go to h ttp://192. Max speeds (download/upload) for the Premium Plan are 100Mbps/20Mbps and To use 5G Home Broadband, you must use the 5G Home Broadband Modem supplied by us. ; By default, Band Steering will be turned ON, and you'll see one set of Wireless settings which will be applied to both the 2. 25/5 Plan and about 164m from the node. I know its a Vodafone connection which, I find not as reliable. iiNet. Hi all. User #257948 18 posts. Setting up common non-iiNet supplied modems on nbn FTTP. However, there are a few exceptions. Unbeatable Internet Offer! iiNet Ultra FTTB Broadband plans are now just $39. I entered my new details and I can connect to the internet (obviously) but my speeds are actually a bit slower than before (around 4MB, Yeah I've scoured all the iinet help pages but like i said Im fairly clueless about alot of it. Forum Regular reference: whrl. Support & billing call 13 22 58. iiNet Cable services in Geelong, Mildura and Ballarat, and iiNet VDSL services in ACT are NOT subject to this I just got my NBN fibre modem (G-240G-P) connected and was wanting to connect my mesh router direct rather than via the IINET standard NBN modem in the middle. So, I have chosen for the full port to be completed before I plug in the iiNet modem. 99/M for 6 Months, No Contract (New Customers, Select Areas) @ iiNet, Store: iiNet, Category: Internet. iiNet Cable services in Geelong, Mildura and Ballarat, and iiNet So, I've been with iiNet for close to 20 years now. Your iiNet Smart Modem Gateway is an "instant connect" modem. Whirlpool Enthusiast reference: whrl. Log in with your TP-Link username and password. To avoid running a long cable through the house, the iiNet Wireless Bridge offers a dedicated connection between your modem at one end of your home and your iiNet TV service, Xbox or any Ethernet enabled In accordance with our Customer Relationship Agreement, unless otherwise agreed with iiNet in writing, an iiNet SIM and/or eSIM can only be used with Approved Devices as specified by iiNet. The support rep said iiNet might reimburse the cost of the new modem, but I'm digging my heels in here. Both devices have th. This article will provide more details about our current range of WiFi modems sold for iiNet broadband services. Select Wireless. I had my Orbis connected on the old system and so did a hard reset. As defined by nbn® (or iiNet where applicable) New Development Charge As of Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; My internet is offline; My internet is dropping out; HFC. Forums. Confirm your device is connected to your modem, otherwise it will not be able to access the modem's default gateway. Warranty Periods 2. The wizards in the VDSL2 modem setup try and make helpful suggestions, but there are always exceptions. Connect the included Ethernet cable from the blue WAN port on your modem to the UNI-D1 port on your nbn Connection Box. A $0 delivery fee applies. Since the backup service is theirs they are best placed to fix it. (In 12 months I woul. Use code: SAVE10FOR6 Shop Modem non-return fee may apply. ne t. Once the NBN™ rollout has been completed in this area, services over the legacy copper network will no longer be available at this premises and any services that are still connected via the legacy copper network on the Disconnection Date are liable to be disconnected. Plus, with a phone line, unlimited data and modem included, it’s the perfect package. Before starting Wireless Setup, please ensure: • Your modem is switched on. The article will explain the status lights found on the Cable Gateway Pro CG2200 & CG3000 modems, which may be useful during setup and troubleshooting. NOTE: If you received this modem for an nbn service from 2019 onwards, simply follow the plugin steps and your modem will configure automatically. It's terrible for the environment for iiNet to be forcing new modems on customers with working, latest-model iiNet modems, and the whole reason I stayed with iiNet was to avoid adding to modem landfill. Allow 15 minutes for your modem to boot up and connect automatically. That's the best. Any thoughts? Thanks 0 Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. nbn setup guides for popular non-iiNet modems are available here. Enjoy high-speed broadband with great value. First, ensure you have: A message from us advising you to plug in your modem. 168. I’m with iiNet NBN. T&C apply. A manual configuration is not required. Search. The non-return fee is calculated as $8 multiplied by monthsremaining in the first 24 months. that the computer and xbox can be online at once(if this is possible) Stay connected to the internet when move home. The NBN Phone service will not be included and you will not be able to make or receive calls if you do not take up an iiNet supplied NBN Enjoy unlimited data with iiNet's Fibre to the Home (FTTH) plans. The next step is to set up your modem to allow other devices to connect wirelessly. Skip to main content Site links Try logging in here (opens in a new window)). pl/RgpnyY. iiNet Ultra is only available in selected areas. iinet user wanting new NBN modem advise / ideas. TPG Group. Set up iiNet modem; Set up Once the NBN™ rollout has been completed in this area, services over the legacy copper network will no longer be available at this premises and any services that are still connected via the legacy copper network on the Disconnection Date are liable to be disconnected. So if I return the BOB and buy the BOB lite, it costs me $99 for the modem, and $100 to return it. To get started, select your nbn® service: nbn FTTB/N; nbn FTTC; nbn HFC; I can't get this modem to connect with iiNet. Check out our FTTH plans today. Home network errors, not sure if ISP or my new modem/router. 48 Mbps from about 7pm on. posted 2020-Dec-1, 2:39 pm AEST ref: whrl. Understanding the lights on your VX420-G2V modem can help you troubleshoot common issues. Quick Non-iiNet Modem Setup Guides; Non-iiNet Modem Setup Guides; Call sales on 13 19 17. Turn off your modem and leave it off for at least 10 seconds. The Technicolor one worked fine with no issues – but only supports 2. Installation of new equipment outside, This article will link you to setup videos for iiNet modems, which will show you how to plug in your iiNet modem for different types of nbn. For your home For your business We recommend iiNet Wireless Bridge. ; Select Other for ISP List. Please note NBN Phone is only available if you choose to take an iiNet supplied NBN modem. 1. iiHelp. Please call us on 13 22 58 if the issue persists. nbn ® Fibre is being rolled out in Aussie homes, and your address could be eligible for $0 installation. There is now a new plan that offers the same features, includes Fetch even, for $75, BUT, you have to switch to an iiNet supplied modem, or they won't let you use iiNetphone. I will talk to IINET. We’ve listed requirements and any modems with known compatibility issues here for your convenience. au/o/iinet-broadband-settings-list. 99 Connect the power cables from your modem's Power Port to an electrical outlet. Contacted iiNet was told by the South African call centre that they cant be of any assistance first you need to disable the port blocking from your iinet toolbox. ; If you have a phone with mobile data, log in to Toolbox and run an nbn service If the modem is faulty, will iiNet supply a new modem or is it up to me to purchase a new one? User #501398 3559 posts. Connect the included RF coaxial cable from the CABLE connector on your modem to your cable wall outlet. Hi, I know this post was a year ago, but found your comment saying you had bridged the iiNet modem to your own wifi router. Note: If the 5G light remains off, please call us on 13 22 58 for assistance. Please click the links below to view setup guides: ASUS DSL-AC68U; ASUS RT-AC68U iiNet. I reported that the current VR1600 has large discolored area at the top due to overheating, and in the recent past I have had several internet drop outs that needed rebooting of the router, but not of the NBN modem. Moving your internet service to a new home isn’t as simple as unplugging your modem and setting it up at your new place. iiNet has thrown up it's hands and said it must be the modem settings, but they can't help. Toolbox lets you change your iiNet broadband plan It tells me that VLAN10 is for most new Zealand customers? VLAN10 is a legacy from Transact network days (that is now used for Ultra VDSL2 network in Canberra) , It's still listed. Sign up today and get connected instantly once your modem arrives. Residential; Business; Customers; Sales: 13 19 17. pl/RgbJHp. Will this original modem be suitable for adsl2+? yes, completely. iiNet VDSL2 comes with unlimited data, and no excess usage charges or shaping speeds. I just looked at my plan and notice that I'm on FTTN50 Liimitless, with LN calls included, all up for $80. posted Here is my experience with iiNet, all 3 family members, used to be with them, and every 1-2 months, it suddenly stopped working, the only way to fix this is to reboot your modem, these modems are all different brands too, Netgear, TPLink and Asus. An existing nbn Seniors Card plan cannot be relocated to a new address - if your location changes, you will need to sign up to one of our in-market plans available on our website, or change providers. If you do not return the modem, you will be charged a modem non-return fee. All ADSL modems should support upto 8Mbit as it is part of the ADSL standard. iinet. I just received my iiNet modem with the SIM already installed. Need to make a payment? You can do it in a snap using credit card in Toolbox - just follow these steps. If you purchased your modem elsewhere, please refer to the setup guide that Faster speeds may be achieved if you choose to purchase a newer, high-end modem. P. ; Enter your tracking number and click Track. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem. Whether you’re re-using an nbn modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as Officeworks and JB Hi-Fi, most nbn modems will work with iiNet nbn. Available in select areas only. This list applies to current Apple and Android devices purchased in Australia. Explore iiNet's home internet plans. . Cable Gateway Pro (EPC3940L) Set up ULTRA Cable; More guides. iinet is sending me the VX220-G2V model. ; Select VDSL for Modulation. https://help. Offer available to new iiNet Home 5G Broadband customers only. for first 6 months, then $59. Contract Terms. However, if you cancel your plan or your service is withdrawn Try 5G Home Broadband from just $49. I just received a new router for my iiNet NBN service. net. This page will link you to all the support resources (such as setup guides, videos and troubleshooting) for modems currently sold by iiNet. OceanSage. last updated – posted 2023-Apr-18, 8:54 pm AEST Deal: iiNet Ultra Broadband FTTB Plans (Includes 1000Mbps) $39. While many providers have done away with capped data limits, this option allows customers to save some money month to month. So yes, you will need to call them. Just plug in the modem and be connected without the need for technicians or appointments. You can do this by following the setup guide for any modem purchased from iiNet, available for download here. You may choose to use your own modem, or to purchase a new WiFi modem for $114. Most iiNet modems will configure automatically, but you may need this information if you're setting up a third-party modem. Select Basic then select Internet. iiNet may add or withdraw devices from this list from time to time. ; Allow 15 minutes for your modem to boot up and connect automatically. I’ve had two TPLinks in a row – the Archer VR600, but haven’t been super thrilled with that model. However, the ASUS DSL-AC68U dual-band modem, also just powered on and didn't connect to the internet. Setting up common non-iiNet supplied modems on nbn HFC. Set up iiNet modem; Set up non-iiNet modem; Run nbn test in Toolbox; My connection speed is slow; My internet is offline; My internet is dropping out; HFC. All iiNet ULTRA Broadband VDSL2 plans are offered on a no lock-in contract. No lock-in contract, modem included. babrqsdsjjeonyiuyuehbawhiqmgeosinbjgbqyzkmrvqumqmbpeoqisxghebzsesbemjzfppym