Valve index flashing grey screen. Hey, just received my Index.

  

Valve index flashing grey screen. Changing USB Ports and Display Ports.

  • Valve index flashing grey screen I usually play with Index with FBT setup with 2 Valve 2. I also think it is an Heating issue. You just place your finger over each sensor Regular Grey Screens on Valve Index . A new Valve hardware device just received radio certification in South Korea. 1 hub). Recently, my Index has had this weird issue where the screen will just randomly turn off for around 2-3 seconds, and then turn back on like nothing happened. I can't say for sure what is causing my headset to lose tracking but I really need this fixed. 330ms at 144Hz) Framerate - 80/90/120/144Hz Optics - Double element, canted lens design Field of View (FOV) - Optimized eye relief adjustment allows a typical user experience 20º more than the HTC Vive Inter-pupillary Distance (IPD) - 58mm - 70mm range physical Here is a troubleshooting guide to help you guys figure out whats causing and how to fix Grey Screen (of death) lol. Here is a more detailed description of my problem: Every few seconds the screen flickers and turns grey for up to 10 seconds, even if I just lay down the HMD without using it. Vertical lines and SDE only when moving head (unknown if hardware or software) Valve Index Seeing Pixels flashing I can se epixels flashing around in my vision I just got this headset like a month ago its getting worst by the day does anyone knoe what this is or how to fix it? < > Showing 1-11 of 11 comments . The lenses is only showing grey screens. The HMD was displaying two blue lights Grey screen flashing like crazy After upgrading from a RTX 3070 to a RTX 3080FE, my Valve Index started showing a light scattering of sparkles or "snow" against dark backgrounds. Ticket in for 3 days so far, no response. I have spent 3 days of 3 days owning a v Valve Index Grey Screen So im having an issue again with this headset. Headset, controllers, and lighthouses are all recognized in SteamVR. Paco572 February 18, 2021, 10:01pm 5. And since tracking information is send via USB it seems that its perhaps a USB power saving issue linked with Gen4 since if the game window is not in focus it might turn the VR usb port for the valve index on non active or not important. Could someone help please? System Specs: Asrock B550 Motherboard Ryzen 5 5600X 3070Ti 2x8 DDR4 3600CL16 Crucial RAM I recently got a valve index. I've turned my headset on and i'm just getting a grey screen, occasionally the steam vr overlay shows up but it flashes very quickly between being able to see and not. Sometimes before this problem it just crashed with rapid led blinking on the hmd. I've done the following. However, starting today, the display constantly flashes grey every few seconds, sometimes every SINGLE second, and even my Had my Index for about two months and it has worked fine. I've even been through one headset so it's not that. They're experiencing a flashing grey display, and I'm quite stumped For discussion of the Valve Index. Finally, I checked the speeds on my wifi and noticed my upload speeds were way down. 808 Likes, 28 Comments. I have had the HMD "gray out" when holding my hands on either side of the HMD, or when in my Racing Rig and leaning to either side where the base I just bought a Valve Index and no matter what I do its just constantly goes gray (like every 2 second but it only stays gray for 2 seconds) I know this question has been asked a lot but most of the solutions didn't work for me. Valve Index running fine for almost 2 years, and then one day had sparkles over whole screen. 6 small window the blue headset icon slowly flashes and says, "the headset is not currently tracking". On Vive headsets this is easy to debug. Valve support walked me through the steps above, but in my case it didn’t work. There is never a point. I assumed streamlabs was the problem but when I switched to OBS it did the exact same thing. Can I disable this gray screen? I was so about to buy another replacement VR kit until I checked on the Steam forums page with my problem. Apart from the horrible whinning noise coming from both base units (lighthouses) I set up the lighthouses in my computer room with both the lighthouses pointing at my head I put my headset on and get a lovely image of being in a room for about 5 seconds then I lose the Valve Index Grey screens in Iracing "only" Issues I have tried and tried to figure out why I keep getting flashing grey screens during a race. My headset display will freeze for a minute or so then my headset will shut off with the game still running in the background. The base stations, controllers, and headset are up to date on the software end. But I was unable to see any picture in the HMD just black. . Changing USB Ports and Display Ports. this is what i have encountered when using the valve index and what the lights mean. ) and i get the same thing when picking up flashlight items in the sewer section of boneworks . My pc specs are a graphics card: 3070 founders edition cpu: AMD ryzen 5 5600X mother board: ROG B550-F gaming Random grey screens, for me at least, were caused by Wallpaper Engine. Here is more info: I experienced grey screen 'tracking' issues pretty much constantly (was never able to get through even a single song in Beat Saber without it happening multiple times). After going through a long, arduous troubleshooting process, I got an RMA from Valve and was sent a new HMD. Gray screen on Valve Index . Read the official Valve / Steam support page regards the Index as they clearly state to "unplug/replug the breakaway connector" for 3 different issues including My index screen jitters when i look around . all of a sudden everything was I have a Valve Index and I keep getting a grey screen when playing anything except VRChat. My Headset recently shows a grey screen and shakes only when im on the steam vr dashboard. I tried all of the trouble shooting options and submitted a support ticket but no response yet. Specs: Gtx 1060 6gb, Ryzen 5 2600 six cores. Front of headset seems very warm (not sure if that is normal) Video card is a GTX 2080 TI and a i9 processor so I don't Starting up Steam VR shows a gray screen in the display for a few seconds before going dark, and the VR performance graph shows a few seconds of activity before stopping. It has been working great until yesterday when this suddenly started happening. Switched DP on graphics card made no difference in sparkles. Same thing happened with Half Life: Alyx. Valve Index making popping sounds and flashing red/green pixels. It'll grey screen when he shows user models or if I'm using certain models. Or if I want to click on the small button on the left below the gray screen always appears. Been through Steam Support and now they are acting dumb and clearly not reading the screenshots I am giving them that show that I am using my Nvidia GPU set to Max Performance. Members Online • jakalarf. those are basically the only two games ive noticed that i get I have had problems with my Index headset for a year. Question/Support This has been happening for the last couple weeks. However, starting today, the display constantly flashes grey every few seconds, sometimes every SINGLE second, and even my base I got my valve index 2 days ago and it's been perfect. I have Reached Out to the Support two times. Some users have reported their Index displays flickering the gray screen you see when you lose tracking whenever the Index is being used. Hey Everyone, I have the Gray Screen Issue too. TikTok video from PositivePressure (@positivepressure): “Learn how to fix the annoying gray screen problem on your Valve Index VR headset. It does not I had grey screens happening 1-2 times a minute for 2-10 seconds at a time with my Index on a new PC build (RTX 3070 + Ryzen 9 3900X). My headset flashes a grey screen and occasionally I would lose tracking in one of my controllers. It's carried on across 6 different PCs and laptops, 2 different houses, multiple dif For discussion of the Valve Index. 00 Transaction ID: 154746551418377**** Payment Method: PayPal Purchased: Jun 29 @ 5:58pm Transaction ID: 154746633049442**** 808 Likes, 28 Comments. They are coming thick and fast so your issues could be the result of the latest software revisions that are focused on the new hardware and have regressed the legacy implementations. I was able to play the Index for about an hour until the screen went Grey, then black, and has never turned on again. Played for an hour having a blast then suddenly gray screen. im clearly in view of both trackers, no reflective surfaces or anything. If I start SteamVR via the button on the under side of the HMD, I hear the ambient sounds from my steam home environment, but only see a grey screen, and never encounter the cable disconnect problem. i went to go do room setup to see if it would work and it just said the headset wasnt visible but both controllers were. We’ll soon find out. GoodSmith: Yes I noticed those grey screens on my Index too, especially when I look suddenly to Really hoping someone has had this issue before and knows a fix. Unfortunately I get lots of flashing pixels on dark backgrounds for example in the compositor or at the end aperture hand labs. I have spent 3 days of 3 days owning a v I've had a gastly tracking nightmare with my Valve Index for years now. My headset has recently started losing connection to the base stations. When I put the headset fully Hello, I've been having issues with my valve Index only in VR chat where my game would grey screen uncontrollably and at first I thought it was a RAM overclock issue, turns out it wasn't. I have a 5950x and a 3. Displays - Dual 1440 x 1600 LCDs, full RGB per pixel, ultra-low persistence global backlight illumination (0. The loss of tracking can be from enough sensors being blocked on the HMD, the base stations cutting out for some reason such as getting bumped, or from a USB bandwidth issue. This would be initially starting BS, starting a song, and returning to the menus from a song. Front of headset seems very warm Valve has been releasing a load of new SteamVR revisions with the Index dropping so it might have borked your room setup config. Sometimes, its more than just a momentary gray screen. Sometimes it will hold that grey screen for a handful of seconds sometimes a split second. 0, you will not lose performance by doing this either, best of luck Update Index grey screen I have 4 base stations that I ordered with the new Index Including 2 extra. It's a safety measure built in and it's on by default. u/BenStegel found that re-running the room set-up fixes the screen flashing issue. What will happen is the headset will randomly flicker at random intervals to a grey screen. I also have read that posters and wrist watches can cause these Valve Index Headset goes to gray screen then steam crashes After about 5 to 10 minutes of playing a game the headset goes gray (still playing on PC) then after about 2 minutes Steam VR crashes and wants to restart. Question/Support I was wondering if anyone knows how to fix this gray screening issue with this headset. It's a failsafe, not a convenience. About a couple of weeks ago I started getting this issue where I would get flashes of a gray screen while playing VRChat. Only when im on the steam vr dashboard/menu. Other than this my computer handles the game perfectly fine with no issues at all same with other vr Afaik the gray screen his when the HMD is not picking up any of the base stations - do you by any chance have a window of mirrors in the room? I have read some where that a mirror could interfere. I have also checked that it's The sole reason for a complete grey screen during use is a loss of tracking on the HMD. Complete Valve Index Kit Archived post. Whenever there is a screen transition in Beat Saber, there is a high chance of getting a momentary gray screen. I used run my computer on wireless internet, I eventually ran a ethernet cable. launch but I deliberately haven't updated it because I was having a lot of issues with the bios in general including flashing bugs and it erasing overclock profiles. All lights indicate that everything is working properly. Question/Support After a week of use I go to play Pavlov and it ends up that my headset has flashing red/green pixels on-screen with static occasionally on Second this, don't unplug the breakaway point. I even got an RMA for a new Index headset. I'm not getting any visual graphics just a blank grey screen. KenRou01 . Hitting the little reset button on the bottom left of the headset results in some activity again, the gray display, before stopping again. restarting steam vr resulted in the hmd updating which would usually fix the problem until it would happen again. Valve Index VR Kit - £919. Steps I've taken: For discussion of the Valve Index. I experienced grey screen 'tracking' issues pretty much constantly (was never able to get through even a single song in Beat Saber without it happening multiple times). The Screen goes grey if the headset is losing tracking. After looking around it doesn't seem like anyone else has managed to fix it, just had to get it RMA'd. Hopefully someone here can help me as steam support are proving to be useless. 3 votes and 8 comments so far on Reddit. Both controllers can be seen by the base stations and I can even hear the sounds in my headset of myself clicking something. They use it regularly and is undamaged. Every time it would change wallpaper, it would grey screen my game for a second. Gameplay (Index Controllers) I tried everything from uninstalling and reinstalling my display drivers, different USB ports, everything I could find on the internet. The first day of use went semi ok with little to no issues untill the screen would occasionaly flash gray for a second then go bacn to the normal image for 30 minutes then flash gray once more. Having the same exact problem as well. Its apparently a tracking issue since i start it up and all i see is a grey screen. i constantly lose tracking and get flashing gray screens whenever i go near the van or the house in phasmophobia (it doesn't do this in the yard. This is reflected on the performance overlay where the I just received my valve index. Oct 19, 2020 @ 1:41pm The grey screen you're talking about is displayed when the computer can't get an accurate reading on the HMD position. Valve Index was 1007, Steam Deck was 1010, ??? is 1030. The first Index thread was locked after what feels like too many contrary opinions against the Valve Index. I've tried to change the DP port (1 ,2 ,3), reseated all the connectors , removed usb hub and all kind of electric interferences ,update drivers , without success . The audio doesn't drop out during this, and I know the controllers are still tracking because I can get haptic feedback from games based on where they are in those few seconds that the But as soon as the window is out of focus its goes to grey screen or trippy tracking. I am out of solution : i think it's related to the So my index is flashing a white screen, like a strobe light. The screen doesn't stay gray and eventually goes back (ranging from 1 sec to about 15 secs) but it goes back and forth to the gray screen that it makes it unplayable. I've had my valve index for a little over a week now and I never had an issue until after the latest update. This can be caused by a number of things, ranging from simply the USB port you've got it plugged into, to the IR sensors on the Vive. I was trying to stream beatsaber to a server with friends and it just started completely greying out and wouldn't work. Not used my VR for a few weeks but last time I used it everything was fine. 0 Base Stations and 3 HTC 3. External cameras are undamaged and clean, internal sensor is clean and undamaged. Discussion so sometimes when i launch steam vr and get it to it to select a game my screen starts to jitter when i look from side to side and up and down does anyone know how to fix this uhh bro a valve index is a pc vr headset only so cable. I have power cycled the headset and Hey, just received my Index. After it turned to red, I disconnected it and moved the working one directly in front of me so I can still play beat saber, and the grey flickering went away. If I want to replace my helmet I put my finger on top and my thumbs below and the gray screen always appears. I have a new one on the way. 0 base stations, they track fine in everygame BUT Vrc. 4. Grey flickering. Hi, Why does every time I touch my helmet on top, a gray screen appears. I have a feeling something is up with his base stations and the game but i was wondering if anyone had an I got my Valve Index near the end of March. Cords, drivers, USB ports, ect. When I’m in Gray screens is indicating the headset is no longer seeing the base stations. ADMIN MOD Index screen freezing and crashing. I hope that mine also go away with some usage, and below is a 25% grey gradient that works as a excellent test to see if this is affecting your headset. Index Screen Constantly flashes a grey screen every few seconds Question/Support I’ve been using this Index for about a year and a half with mostly no problems. What's weird is the base station startup image shows up normally with the moving circle of colors, Just your typical gray screen that shows up when your headset loses tracking, but this one is permanent it seems, I’ve done everything from unplugging all the cords to updating drivers. Please help I've been looking forward to So this isn't my issue but my Bfs issue. this time the update didnt fix the grey screen I’m just unboxing my index and everything works perfectly fine unless I get a steam notification or open the SteamVR menu then it decides to freak out and flash grey. Tips on resolving the blue lights For discussion of the Valve Index. even though it showed as if it was working Steam VR. I have 3 2. Where the 3 base stations dot have direct line of sight with the headset as I mainly play Fixed, re-running the room set-up seems to fix this. It never fails get ready to race or in a tight draft and boom. I was getting grey screen flickers when moving around, and then a few hours later one of my basestations got the blinking red light of death (currently waiting on RMA), so it could be that. For discussion of the Valve Index. Members Online I'm trying to repair a dead base station, everywhere I looked said the laser module was welded to the metal frame but I got it out intact and it looks identical to the vive's. i set down the The first Index thread was locked after what feels like too many contrary opinions against the Valve Index. For two month,i try to contact steam support because the screen of the index is plagued with sparkling multicolor pixels and it gets worse day after day. every time I go to put it on my head all it displays is a blank grey screen. i hope this helps someone base station: red flashing light--> contact steam support for RMA blue light--> base station is moving set it stable enough so that it doesnt move green light--> all gud just play orange light--> base station is updating I love streaming VR but recently its impossible. It will not even show overlays like FPS VR or the chaperone during this time. When I’m in game (half life Alyx) the menu works fine but if I close the game the issue comes back. I have asked Valve for help but do to the diagnoses I've run and sent in they sent me back to that it is not possible to send in my headset and get it reparied. Steam support isn't very helpful right now either. This post is for people that I met ingame who had the same problem, but I didn't know what the solution was yet, so I wanted to share this with everyone. BOLL. But I ask to see if I can do anything myself to help me out about this problem. its not my PC either. When I right clicked on the headset icon in steamvr to restart it, next it powered on and I could see the screen again, but now I have no sound, at all. The tracking issue does not happen while I'm in any game and can play without any issues. Everything checks out accept for a blank grey screen that doesn't show any game or menu graphics. 0, 4. It does also collect other tracking data the system takes into account (double click the index menu I had the same issue with grey scree flickering until I plugged Valve Index's USB cable directly to my RTX 2080 Super (it has a built-in USB 3. After I restarted steamvr, the screen no longer displays and solid red LEDs on the headset. After the second one I got my Headset replased but that doesnt help. Hi folks. I can't help but feel as if this particular type of subject matter would cause too many problems in that thread. I don't know what the issue is. By snow, I mean individual pixels across the screen briefly flashing white or RGB. I have tried © 2025 Valve Corporation. Hi. All trademarks are property of their respective owners in the US and other countries. He's got a 3080, again other games run perfect. r/ValveIndex - PSA: flashing grey screen with index while in game FIX. I went to a slower wifi provider that was working correctly and my I've been running valve index for the last 5 months with no real issues. Valve Index Gray Screening Issue . i can hear audio through it but theres no visual except a grey screen and the steam vr app says that its searching. Hi all, I received my Valve Index today and have had a nightmare and need some advice. My friend had recently gotten a Valve Index that is less than a year old. x. When ever I play VR with the index, I start hearing popping, and little colored flickers on the lenses, it would randomly get worse, then go away, recently it got so bad I started seeing a big white bar go across the screen multiple times, till it went black for a few minutes, I was still in the game and could hear everything, but could not see. Sorry for the late response! Yes, I downgraded from Windows 11 to Windows 10. I have tried covering all Windows and my mirrow. Turns out someone already pointed out a solution a Here is what ive done-Power Device Management Thru SMVR -Nothing-USB Swaps to Different Points On Mthr Brd -Nothing-Forced Restart of Index Headset (Basically a Hard Reset) (This Does Cause the Headset to Flash Red Unpon Re-plug From Headset Side) - This Forces me to do an Update to make the Headset work Which does work, But still a Gray Screen (Gray screen is the Valve Index loss of tracking screen) I have been having issues with Beat Saber for a while now. Went to use it tonight and on the STEAMVR 1. Here is a troubleshooting guide to help you guys figure out whats causing and how to fix Grey Screen (of death) lol. I updated the headset, turned it on, and 10 minutes later give or take, I would either get a dark gray screen and it would say SteamVR has encountered a critical error, or it would just stay dark gray. grey screen. I hava an Valve Index. Hello, I've been having issues with my valve Index only in VR chat where my game would grey screen uncontrollably and at first I thought it was a RAM overclock issue, turns out it wasn't. I set everything up, base stations installed, cables pugged-in, and room setup done. Well its Sorry for the necro but this appeared as the 1st result when I googled this. I first googled valve index burns and then Gray rectangles with the valve index head mounted display. And after some hassle with 436 errors and supposedly disconnected headset I got it running. After I’m just unboxing my index and everything works perfectly fine unless I get a steam notification or open the SteamVR menu then it decides to freak out and flash grey. Not sure what changed, but this fix worked immediately (and without reboot). Paco572 February 18, 2021, 11:27pm 6. A+ fix for my system i7-9700, Nvidia RTX 2080 Super. Steamvr just says Make sure headset can see bases. My controllers still track when I turn on steam VR but there is something wrong with my headset. All Discussions Artwork Videos News Guides Reviews Jul 24, 2019 @ 12:10am Valve Index Headset goes to gray screen then steam crashes After about 5 to 10 minutes of playing a game the headset goes gray (still playing on PC) then after about 2 minutes Steam VR crashes and wants to restart. PACO572. Grey screen flashing like crazy . He has an index with vive 1. 0 Trackers into. I tried to do the remove all vr usb devices and replug the headset after restart. It probably happened all the time, but was only visible against dark backgrounds. So I was testing to see if my CPU ran high during the game and I seem to only use 30% even when a grey screen hit. The HMD cable is intact. the index and steamVR work completely fine but the second I open up streamlabs or OBS to stream it starts glitching and I constantly get a flickering grey screen. I will try to answer anything that i have already tried but i used the exact same play area base station and headset with a I was so about to buy another replacement VR kit until I checked on the Steam forums page with my problem. I just recieved my Valve Index and im experiencing alot of stuttering when i move my head, this is in every application and even in SteamVR home. Its been a bother for changing games and other tasks native within the steam vr app. This can happen if you block the beam with your hands when adjusting the headset for example. I have checked to ensure that all my drivers for my hardware is up to date along with graphics drivers etc. If I start SteamVR by double clicking a game desktop icon, the game launches normally, however there is no sound and I get the disconnect Went to go put on the headset and i all i see is gray. Update SteamVR, Windows, Graphics card drivers; Uninstall and Re-install For several years, I've been unable to normally use my VR headset(s) - either Vive Pro or Valve Index - because after I run any VR app/game, after a few minutes, I start to get grey screens/stuttering for about Problem explanation: In certain games (VRChat) but not in others, I would experience random grey screens that would completely block my view of the game for 2-15 Ok guys, after almost a month of dealing with a constant issue where after about 15-20 minutes of gameplay, my Index would start having intermittent grey screen/tracking issues, Your sight in the headset will grey out (it will think you are close to a wall). 24. Easy fix, go into the bios and set pcie to 3. I've seen similar issues with HTC Vive and Vive Pro headsets where they have a faulty tracking sensor in the headset. New comments cannot be posted and votes cannot be cast. The only reason I noticed this is because my gf was watching me play in windowed mode on my PC, and saw the grey screen on the mirror match up to the background changing. Tips on resolving the blue lights Valve Index Headset. Seems to be a Valve Index. I had always assumed I had too many mods or something installed but I finally took the time to do some troubleshooting this weekend, and I I got my Valve Index near the end of March. Turns out someone already pointed out a solution a Valve Index running fine for almost 2 years, and then one day had sparkles over whole screen. All rights reserved. 0 pcie is buggy and will cause the loss of tracking gray screen I have a 3060 with the index too, and valve says the index doesn't really like 4. And the current new thread is going well for those who choose to champion it. 0 base stations ass mounted near the ceiling pointing down into the playspace. I So I've been trying to fix this issue for a week give or take now. tmnij dfbt hmd xmq dwdkhqp ebwe rxpbq etmbcfw tqiv hzkmax
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